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July 26, 2007 by admin.
It has been a while since posting to this site. I finally got rid of the HN7000 and went back to the DW7000, the service is usable again now. I also dropped the static IP and dropped down a service level. I am now paying about 20% less than I was before and get download speeds about 5 times faster and upload speeds 10 times faster.
I believe Hughes has a problem and of course expecting them to do anything about it is out of the question. It took me a dozen phone calls, untold hours on the telephone, working through outright lies and misleading statements from customer support just to get my service back to where it was BEFORE I paid for the upgrade.
Hughes home satellite service is nothing but consumer fraud.
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